Effective Date: 11 June 2023


Charlie Delta (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

Information We Collect

We collect the following types of personal information from you:

  • Contact Information: Name, email address, postal address, phone number.
  • Demographic Information: Age, gender, profession, interests.
  • Technical Information: IP address, browser type, operating system, browsing history, clickstream data (pages visited, links clicked).
  • Content Information: Any information you submit through our website forms, such as contact forms, project proposals, or client surveys.

How We Use Your Information

We use your personal information for the following purposes:

  • To provide you with information and services you request, such as sending you project proposals, responding to inquiries, and fulfilling contracts.
  • To improve our website and services, such as analysing website traffic and user behaviour.
  • To send you marketing and promotional materials, with your consent.
  • To comply with legal and regulatory obligations.

Sharing Your Information

We will not share your personal information with third parties except in the following limited circumstances:

  • With your consent, such as when you share your information on social media platforms.
  • With service providers who assist us in operating our website and providing our services, such as web hosting providers or email marketing platforms. These service providers are obligated to keep your information confidential and secure.
  • To comply with legal and regulatory obligations, such as in response to a court order or subpoena.

Data Security

We have implemented appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Your Choices

You have the right to access, update, or delete your personal information at any time. You can also opt out of receiving marketing and promotional materials from us. To exercise these rights, please contact us at info@charlie-delta.co.uk.


We use cookies on our website to personalise your experience and improve our website performance. A cookie is a small file that is downloaded to your computer or device when you visit a website. You can set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of our website may not function properly.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@charlie-delta.co.uk.


Additional Provisions for UK Compliance

  • · Legal Basis for Processing: We will process your personal information on the following legal basis:
    • Consent: You can withdraw your consent at any time by contacting us.
    • Contractual Necessity: We may need to process your personal information to fulfil our contractual obligations to you.
    • Legitimate Interest: We may process your personal information for our legitimate business interests, such as improving our website and services, sending you marketing materials, or complying with legal and regulatory obligations. However, we will only do so if our legitimate interests are not outweighed by your data protection rights.
  • · Data Retention: We will retain your personal information for no longer than is necessary for the purposes for which it was collected.
  • · Your Rights under UK Law: Under UK law, you have the following rights regarding your personal information:
    • The right to access your personal information
    • The right to rectify your personal information
    • The right to erase your personal information
    • The right to restrict the processing of your personal information
    • The right to object to the processing of your personal information
    • The right to data portability
    • The right to make a complaint to the Information Commissioner’s Office

We encourage you to exercise your rights under UK law.

This Privacy Policy is intended to comply with the requirements of the UK General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.